TL;DR

Senior Data Scientist (AI): Driving data-driven strategies to optimize Customer Success outcomes and shape sales technology through data with an accent on defining KPIs, strategic recommendations, and predictive analytics. Focus on designing and analyzing A/B tests, developing predictive models, and integrating AI/GenAI solutions into business processes.

Location: San Diego, California; Mountain View, California

Salary: $149,500–$215,500

Company

%hirify_global% is a global financial technology platform powering prosperity for approximately 100 million customers worldwide with products like TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

Define KPIs and success metrics for projects, ensuring alignment with company objectives.
Provide actionable strategic recommendations using diverse data sets and business knowledge.
Translate complex data into clear, accessible visualizations for stakeholders.
Design, execute, and analyze A/B tests and other experiments using a hypothesis-driven approach.
Develop predictive models and methodologies to uncover growth opportunities and support long-term business planning.
Collaborate with AI teams to integrate AI/GenAI solutions into business processes.

Requirements

4+ years of experience working with product analytics, web analytics, customer care analytics, or other customer experience analytics.
Advanced proficiency in SQL, big data technologies (e.g., Redshift, Spark, Hive, BigQuery), and BI tools (e.g., Tableau, Qlik).
Deep expertise in experimentation design (A/B/n, bandits, painted-door) and causal inference.
Understanding of AI-native architectures and GenAI platforms.
Strong business acumen and the ability to translate business strategy into testable hypotheses.
Strong data storytelling skills, with a proven ability to rapidly construct impactful visualizations and influence leadership.
Bachelor’s degree in Engineering, Data Science, Statistics, Mathematics, Computer Science, Economics or related quantitative field.

Culture & Benefits

Competitive compensation package with a strong pay-for-performance rewards approach.
Eligibility for a cash bonus, equity rewards, and benefits.
%hirify_global% conducts regular comparisons across categories of ethnicity and gender to ensure fair pay.