Product Manager (Ecommerce)

TL;DR

Product Manager (Ecommerce): Defining and building a Customer Data Platform (CDP) for hirify.global's AI product to power conversational commerce with an accent on data ingestion, storage, and unifying customer data. Focus on shaping the evolution of the end-to-end data pipeline and translating complex data into actionable context for AI agents.

Location: Belgrade, Serbia. Working in a European time zone is a strong plus

Company

hirify.global is building an AI platform for conversational commerce, aiming to transform customer interactions into personal, seamless, and intelligent relationships.

What you will do

• Collaborate with Engineering, Design, Marketing, Sales, and Customer Success to deliver measurable impact across teams.
• Engage with customers regularly to validate ideas, test hypotheses, and improve the product based on feedback.
• Partner with multiple engineering teams to guide the evolution of the end-to-end data pipeline.
• Build and scale strategic AI-powered initiatives.

Requirements

• Experience as a hands-on builder who brings structure to complex situations and defines specifications.
• Strong product judgment and comfort working with both technical and business stakeholders and customers.
• Experience with complex systems and shipping products, ideally in startups or early-stage environments.
• Familiarity with the Shopify ecosystem and its data model, or eagerness to ramp up quickly.

Culture & Benefits

• 5 weeks vacation, paid sick leave, and paid parental leave.
• Private health insurance and a monthly lunch stipend of $300 gross.
• Onboarding bonus up to €700 for home workstation setup.
• Annual learning budget up to €1,500 and a FitPass yearly membership.
• Access to premium AI tools (ChatGPT, Claude, Granola, Cursor & others) and an annual L&D budget.
• Regular online company-wide summits and annual offsite team and company retreats.