Analyst II, Fraud Detection Team Lead (Fintech)

TL;DR

Analyst II, Fraud Detection Team Lead (Fintech): Managing a team of Fraud Experts manually verifying user identities with an accent on monitoring performance indicators, handling unexpected situations, and ensuring compliance with service rules. Focus on leading workshops, participating in recruitment, and fostering team spirit within fraud operations.

Location: Paris, France (office-based three days per week). This is a night shift role (10 PM - 7 AM), and weekend work is common.

Company

hirify.global is a global fintech company powering billions of transactions annually for major brands, with headquarters in London and 19 offices worldwide.

What you will do

• Manage a team of Fraud Experts responsible for manual identity verification.
• Monitor team performance indicators, including processing time and pending volumes.
• Proactively handle unexpected situations, such as activity peaks and scheduling adjustments.
• Ensure compliance with operational processes, security, and GDPR measures.
• Lead workshops and meetings to foster team spirit and facilitate knowledge sharing.
• Participate in the recruitment and onboarding of new team members.

Requirements

• Previous team management experience required.
• Conscientious, reactive, adaptable, patient, and possessing strong interpersonal skills.
• Professional English proficiency (B2 required).
• Ability to work night shifts (10 PM - 7 AM) and weekends is essential.

Nice to have

• Interest in technology, fraud prevention, and personal data security.

Culture & Benefits

• Enjoy a pleasant and dynamic workplace with colleagues from diverse backgrounds.
• Receive training in document fraud detection to become an expert in identity and biometric fraud.
• Gain awareness of security and GDPR issues relevant to the fintech industry.
• Benefit from a hybrid working model offering flexibility with three days in the office for collaboration.
• Access career-defining opportunities to build the future of fintech and make a significant impact.

Hiring process

• Initial HR discussion to clarify the role and needs.
• On-site interview including a presentation and hands-on practice with company software.
• Second interview focused on cultural fit.