Digital & Frictionless Journeys Intern (AI)

TL;DR

Digital & Frictionless Journeys Intern (AI): Assisting in transforming customer journeys across NN International by helping design and scale AI-powered processes and self-service experiences with an accent on stakeholder management and strategy creation. Focus on monitoring KPIs, prioritizing AI use cases, and driving preparation for senior management meetings.

Location: The Hague

Salary: € 650,- gross based on a 36-hour working week

Company

hirify.global is a large international financial services company focused on digital innovation and customer-centric design.

What you will do

• Drive preparation for meetings with senior management and workshops with NN business units.
• Assist in monitoring and evaluating the dynamics of key performance indicators (KPIs).
• Help Product Owners with selecting, prioritizing, and planning AI use cases.
• Manage key stakeholders from the eight NN Business units on different topics.
• Contribute to the creation of the strategy and future plans of the DFJ International workstream.

Requirements

• Currently pursuing a bachelor's or master's degree in business, Engineering, or a related field.
• Known for your analytical mindset and structured problem-solving skills.
• A proactive team player who enjoys collaborating across cultures and disciplines.
• Confident with Excel and PowerPoint, skilled at turning data and discussions into clear visual insights.
• Fluent in English, both written and spoken.

Culture & Benefits

• Internship fee of € 650,- gross based on a 36-hour working week.
• Plenty of training and learning opportunities in our Learning & Development Centre.
• A large (international) network of colleagues keen to share knowledge with you.
• Autonomy to set out your own development path.
• Work as part of a vibrant, diverse international team valuing innovation, teamwork, and fun.