Director Technical Operations (HR/Payroll)

TL;DR

Director Technical Operations (HR/Payroll): Leading and strategically guiding technical operations teams to deliver innovative solutions and ensure seamless cross-functional support with an accent on enhancing customer support and operational efficiency. Focus on developing KPIs, evaluating and improving processes, and fostering a collaborative, innovative culture.

Location: Remote (U.S. only)

Salary: $130,000–$185,000/yr

Company

hirify.global is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce.

What you will do

• Partner with systems development teams to capture data and build capabilities that enhance customer support and operational efficiency.
• Translate vision and strategy into actionable plans that drive revenue opportunities with key partners.
• Develop and report KPIs to senior leadership; drive continuous improvement based on insights.
• Provide technical leadership ensuring solutions meet standards for reliability, scalability, and security.
• Evaluate and improve processes involving internal and external partners.
• Define vision and set goals for assigned teams, leading strategic initiatives towards achieving objectives.

Requirements

• Bachelor’s degree or equivalent experience required.
• 10+ years in operational management roles.
• Strong knowledge of management principles, including employee development and performance management.
• Experience implementing control and auditing processes.
• Excellent communication skills with the ability to present to executive leadership and translate technical concepts.
• Proven ability to manage both task-oriented and project-driven teams.
• Must work from home or location of record within the U.S.
• Must be available five days per week during designated work hours.

Nice to have

• Experience with payroll and/or HR data.
• Extensive experience supporting multi-customer products.

Culture & Benefits

• Comprehensive medical, dental, vision, life, and disability benefits.
• 401(k) match and perks supporting family and finances.
• Opportunities for career development and growth.
• Commitment to diversity, equity, and inclusion, with employee resource groups.
• Reasonable accommodations provided for applicants and employees with disabilities.