Associate Client Success Manager (Digital Advertising)

TL;DR

Associate Client Success Manager (Digital Advertising): Managing communication and relationships for advertising campaigns, and tracking/optimizing them to meet client goals, with an accent on improving client performance and driving renewals. Focus on strategic consultation, effective communication of campaign progress, and problem-solving in a data-driven environment.

Location: This position is based in São Paulo, commuting to our office 3 times a week

Company

hirify.global is the world’s leading travel search engine, part of Booking Holdings, focused on building the best travel search engine to make it easier for everyone to experience the world.

What you will do

• Manage communication and relationships for advertising campaigns.
• Analytically track and optimize campaigns to meet client goals and objectives.
• Collaborate closely with the sales team to build and maintain client relationships, including ongoing strategic consultation.
• Provide optimization recommendations and assist with deck creation.
• Clearly communicate campaign progress to clients and internal stakeholders.
• Manage several competing priorities, displaying critical thinking and problem-solving skills.

Requirements

• BA/BS degree with a strong academic record.
• Native-level proficiency in Portuguese and excellent command of English.
• 3+ years of experience in managing digital advertising accounts, integrated marketing campaigns, and/or client-direct relationships.
• Proficiency in Microsoft Office and Google Suite.
• Solid understanding of the online media industry.
• Strong analytical ability and high attention to detail.

Nice to have

• Travel industry experience.
• Experience with social media buying platforms.
• Good sense of humor and likes working in a fast-paced environment.

Culture & Benefits

• Work from (almost) anywhere for up to 20 days per year.
• Focus on mental health and well-being with company-paid therapy sessions through SpringHealth and a HeadSpace subscription.
• Company-wide week off a year for full team recharge.
• No meeting Fridays.
• Paid parental leave, generous paid vacation, and time off for your birthday.
• Paid volunteer time.
• Focus on career growth with Development Dollars, leadership development, and access to thousands of on-demand e-learnings.
• Travel Discounts, Employee Resource Groups, and Meal vouchers.