Engineering Manager (AI)

TL;DR

Engineering Manager (AI): Leading an engineering team to build and optimize AI-powered contact center solutions with an accent on architectural complexities, scalability, and availability. Focus on driving technical decisions, balancing product and technical work, and managing team performance.

Location: Hybrid

Salary: €70,000–€90,000 annually

Company

hirify.global is an AI-powered contact center innovation company delivering a future-proof, cloud platform that redefines the customer experience.

What you will do

• Conceptualize new features with product managers, designers, and engineers.
• Direct team in technical and architectural decisions.
• Balance technical and product work, prioritizing to accelerate the business.
• Help triage bugs, production issues, and oncall escalations.
• Actively manage team performance, providing feedback, coaching, and career development.

Requirements

• Lead teams building tools and products at scale.
• Excellent verbal and written communication skills.
• Ability to work on multiple initiatives in parallel.
• Experience and expertise in web development and modern software development best practices.
• Expertise with at least one programming language, and familiarity with others.

Culture & Benefits

• Be at the forefront of innovation, shaping the future of customer experience.
• Join a collaborative, inclusive team that values big ideas and creative solutions.
• Comprehensive benefits: Medical, dental, vision, 401(k) plan, commuter benefits.
• Hybrid work environment.