TL;DR
Senior Consulting Engineer (System Engineering): Provide consultative support and engineering services to enterprise customers, focusing on database management systems, cloud platforms, and distributed systems. With an accent on project engineering, architecture, integration, and high-tier support. Focus on designing scalable solutions, solving complex technical challenges, and collaborating across product, engineering, and sales teams.
What you will do
- Participate in customer projects involving design, architecture, integration, implementation, and documentation.
- Provide consultative support for strategic customers including onboarding, production launches, and POCs.
- Assist with support cases across L1 to L3 tiers and technical oversight.
- Collaborate with product management, engineering, and sales to influence product roadmap and account plans.
- Develop and maintain documentation, knowledge base articles, and learning materials.
- Mentor new team members and participate in hiring processes.
- Be available for scheduling and on-call support with up to 35% regional onsite travel.
Requirements
- Must have 5+ years of experience in professional services, support, engineering, or project management roles.
- Experience with scalable, fault-tolerant, distributed database management systems.
- Technical expertise in DBMS, OLAP, cloud platforms (AWS, GCP, Azure), Linux/Unix, Kubernetes, and distributed systems.
- Proven ability to lead large technical projects collaboratively.
- Ability to work remotely in a globally distributed team.
Nice to have
- Experience with hirify.global database.
- Familiarity with open-source technologies and communities.
- Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ.
Culture & Benefits
- Flexible remote-friendly work environment across 20 countries.
- Employer healthcare contributions.
- Equity stock options for new employees.
- Flexible time off policies and generous leave entitlements.
- $500 home office setup for remote employees.
- Opportunities for global in-person gatherings and company-wide offsites.
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