Operations Director (Media)

TL;DR

Operations Director (Media): Lead and manage global media operations workflow, governance, and delivery excellence for MGM International campaigns with an accent on multi-market coordination, operational consistency, and governance frameworks. Focus on scaling operating models, ensuring quality assurance, and driving cross-functional collaboration across regions.

Location: Hybrid, London, United Kingdom

Company

hirify.global is a global media collective within WPP, focused on creative transformation and integrated communications, partnering with top clients like Amazon.

What you will do

• Establish and maintain operational frameworks and governance for international campaign delivery.
• Coordinate campaign workflows and communication across London hub and international markets.
• Ensure cross-functional integration and smooth handoffs between planning, activation, QA, and measurement teams.
• Oversee quality assurance processes and operational compliance across markets.
• Lead adoption and optimization of project management tools and workflows.
• Manage and develop the MGM Theatrical Operations team, fostering a culture of clarity and continuous improvement.

Requirements

• Location: Must have the right to work in the UK and be based in or near London with hybrid work model.
• Significant experience in operations, PMO, workflow governance, or program management within media or global agency environments.
• Proven ability to coordinate complex multi-market workflows and stakeholders.
• Strong communication skills and experience implementing scalable operating models.
• High attention to detail and ability to work in fast-paced environments.
• Strong stakeholder management and influence capabilities.

Nice to have

• Experience in theatrical marketing or entertainment-driven campaigns.
• Familiarity with Amazon leadership principles and narrative-first communication style.
• Experience with global operational toolsets and workflow systems.
• Exposure to cross-regional coordination in matrixed organizations.

Culture & Benefits

• Access to global WPP networks and employee resource groups.
• Competitive medical, dental, vision, and group retirement plans.
• Significant paid time off and mental health awareness days.
• Hybrid work approach with office presence around four days a week.
• Focus on employee growth, learning, and responsible media investment.