Customer Success Manager (SaaS)

Формат работы

hybrid

Тип работы

fulltime

Грейд

middle

Английский

Страна

Cyprus

Вакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

Customer Success Manager (SaaS): Managing partner relationships and ensuring their success with a focus on technical communication and project management. Focus on building strong partnerships, monitoring product adoption, and delivering data-driven insights.

Company

hirify.global is a leading omnichannel technology solutions provider to the Sportsbook & iGaming industry with a strong presence and focus on emerging markets.

What you will do

Serve as the primary point of contact for partners, managing the entire partner lifecycle.
Build and maintain strong partner relationships, ensuring alignment with business needs.
Communicate technical concepts to both technical and non-technical stakeholders.
Oversee multiple partners and projects simultaneously.
Monitor product adoption and deliver training as needed.
Collaborate with Product, R&D, Customer Support, and Management teams.

Requirements

3+ years of experience in a technology-oriented environment.
Strong understanding of front-end and back-end technologies.
Fluent in spoken and written English.
Strong analytical and data-driven mindset.
Willingness to travel to Africa (1-2 times per year).

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