обновлено 8 дней назад
Solutions Architect (Observability)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Solutions Architect (Observability): Leading pre-sales technical strategy for complex enterprise opportunities across the Benelux, designing tailored monitoring, ITSM, cloud, and infrastructure solutions with an accent on customer discovery, demonstrations, and consultative selling. Focus on executing multi-product proofs of concept, troubleshooting complex environments, advising sales teams, and translating technical capabilities into business value.
Location: Belgium Remote; field-based role with strong on-site customer presence and regular travel across the Benelux.
Company
develops simple, powerful, and secure software solutions that help customers accelerate business transformation.
What you will do
- Own the end-to-end pre-sales technical strategy for complex enterprise opportunities across the Benelux.
- Lead customer discovery sessions, technical workshops, product demonstrations, webinars, and executive-level conversations.
- Design tailored solutions covering observability, IT service management, database performance, networking, security, and cloud infrastructure.
- Design and execute complex Proof of Concept and Proof of Value engagements, including integrations, multi-product scenarios, and scaled environments.
- Configure products, troubleshoot customer environments, manage technical risks, and support evaluations through deployment.
- Advise sales teams and channel partners, provide enablement and mentoring, and share customer feedback with Product Management and Development.
Requirements
- 4+ years of experience in technical pre-sales, solutions engineering, solutions architecture, or technology consulting, including 4+ years in a dedicated pre-sales or solutions engineering capacity.
- Fluent English, Flemish, or Dutch is required, together with excellent written, oral, and presentation skills.
- Hands-on experience with observability, ITSM, database management and performance, networking, or security solutions.
- Experience with AWS and Azure, including IaaS, PaaS, SaaS, hybrid cloud architectures, and modern infrastructure.
- Strong analytical, reasoning, troubleshooting, customer engagement, and consultative selling skills.
- Bachelor’s degree in Business, Computing, or Engineering, or equivalent professional experience.
Nice to have
- AWS Solutions Architect, Azure Administrator, CCNA, MCSA/MCSE, ITIL, SCP, or SCSA certification.
- Experience with enterprise and public sector customers in the Benelux market.
- Experience with RFI, RFP, or RFx processes.
- Knowledge of the observability, ITSM, or IT management competitive landscape.
Culture & Benefits
- People-first environment focused on collaboration, accountability, empathy, and continuous growth.
- Independent role with high autonomy and regular engagement with enterprise customers, channel partners, and key accounts.
- Opportunities to mentor colleagues, deliver sales and partner enablement, and contribute to internal best practices.
- Participation in partner events, trade shows, industry conferences, and customer-facing field activities.
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