Specialist in SPE-CHD & Troubleshooting (ISV/Hi-Tech)

TL;DR

Specialist (SPE-CHD Troubleshooting): Analyzing and resolving complex technical issues related to SPE-CHD, ensuring minimal disruption to operations with an accent on developing and implementing effective troubleshooting strategies. Focus on system performance enhancement, proactive problem-solving, and continuous learning in technological advancements within ISV and Hi-Tech domains.

Location: Hybrid work model. The specific office location is not mentioned in the posting.

Company

hirify.global is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.

What you will do

• Analyze and resolve complex technical issues related to SPE-CHD, ensuring minimal disruption.
• Collaborate with cross-functional teams to develop and implement effective troubleshooting strategies.
• Provide expert guidance on ISV and Hi-Tech domain-specific challenges to enhance system performance.
• Monitor system performance, proactively identify improvements, and conduct regular system audits.
• Document and maintain detailed records of troubleshooting processes and resolutions.
• Support the implementation of new technologies and coordinate with vendors to resolve issues.

Requirements

• Strong understanding of ISV and Hi-Tech domains with practical troubleshooting experience.
• Excellent English communication skills, both verbal and written, for technical concepts.
• Exhibit a proactive approach to problem-solving and keen attention to detail.
• Proficiency in documenting technical processes and solutions.
• Track record of working effectively in a hybrid work model.
• Commitment to continuous learning and professional development.

Culture & Benefits

• Energetic, collaborative, and inclusive workplace where everyone can thrive.
• Opportunity to build a career path within a global community of 300,000+ associates.
• Focus on innovation and making a positive societal impact.
• Support for people, clients, company, communities, and climate by doing what is right.
• Recognized among Forbes World’s Best Employers 2025.