обновлено 1 месяц назад
IT Support Internship
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Support Internship: Gain hands-on experience in IT support by providing user assistance both on-site and remotely with an accent on troubleshooting and user support. Focus on installing and maintaining IT equipment, managing accounts, and supporting internal IT projects.
Location: Netherlands (with potential travel)
Company
offers a dynamic internship opportunity in IT support.
What you will do
- Provide 1st and 2nd line support via phone, email, chat, and tickets
- Troubleshoot and escalate IT issues as needed
- Install and maintain laptops, printers, and mobile devices
- Help with password resets, account management (Active Directory), and VPN support
- Support users with applications and collaboration tools
- Document issues, solutions, and IT procedures
Requirements
- Currently studying ICT, Computer Science, or related (HBO/Associate level)
- Strong communication skills in Dutch (C1) and English
- Customer-focused and solution-oriented
- Curious about ITIL, cloud tools (like M365), and networking
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