Atlassian Platform Operations Specialist

TL;DR

Atlassian Platform Operations Specialist (Atlassian): Managing and optimizing Jira Cloud and Confluence within a corporate environment with an accent on administration, workflows, and automation. Focus on ensuring system stability, implementing ITSM practices, and providing high-quality user support.

Location: Hybrid, Porto, Portugal

Company

An IT services company based in Portugal, operating worldwide and focused on creating trusted partnerships through a digital mindset.

What you will do

• Administer Jira Cloud and Confluence in a corporate environment.
• Manage Atlassian workflows, permissions, and automation.
• Support user processes and implement ITSM practices.
• Prioritize operational needs and manage multiple technical tasks effectively.
• Collaborate with the team to ensure a service-oriented approach to platform operations.

Requirements

• 4+ years of professional experience.
• Hands-on experience administering Jira Cloud and Confluence.
• Strong understanding of Atlassian administration, including permissions and automation.
• Familiarity with user support processes and ITSM practices.
• Excellent communication skills and a service-oriented mindset.

Culture & Benefits

• No-term full-time contract with health insurance.
• 26 total days of paid vacation (22 standard + 4 extra annual days).
• Meal allowance provided via Coverflex card.
• Annual training budget for professional development.
• Referral bonuses and various special discount/flex options.
• Dynamic international company culture with a focus on growth.