Technical Support Analyst

TL;DR

Technical Support Analyst (System Engineering): Provide technical platform support in an international agile environment, focusing on DevOps tool configuration, integration of components on Linux and Windows servers, and enhancing monitoring tools. Focus on scripting for automation, log analysis, and supporting developers with best practices in DevOps.

Location: Based in Porto, Portugal

Company

hirify.global is an IT consulting, management, and development firm supporting digital transformation across multiple sectors with a strong presence in Europe and now Portugal.

What you will do

• Support developers in configuring and using DevOps tools following best practices.
• Participate in integration of components, services, and software on DEV/UAT/PROD servers under Linux or Windows.
• Enhance monitoring tools through scripting to identify process errors.
• Perform log analysis to support platform stability.

Requirements

• Location: Must be based in Porto, Portugal.
• Proficiency in Linux and Windows environments.
• Mastery of scripting languages: Bash, Powershell, Python.
• Experience with DevOps tools: Jenkins, Git, XLDeploy, XLRelease.
• Knowledge of monitoring tools and SQL.

Culture & Benefits

• Opportunities for learning and certification training.
• Participation in expert communities and knowledge sharing.
• Choice of projects and career development paths.
• Friendly work environment with social events and team building.
• Certified Great Place to Work since 2013.