Site Reliability Engineer (Telco)

TL;DR

Site Reliability Engineer (Telco): Supporting and maintaining Linux-based servers and telephony services in production with an accent on high availability and incident resolution. Focus on automating tasks, improving system reliability, and collaborating with development teams.

Location: On-site presence required 4 days a week

Company

hirify.global is a company focused on maintaining business-critical telephony and communication services.

What you will do

• Support and maintain Linux-based servers and telephony services in production.
• Investigate and resolve incidents in a high-load, distributed environment.
• Participate in on-call shifts and ensure the stability of systems under strict SLAs.
• Analyze service performance, reliability, and architecture bottlenecks; propose improvements.
• Work with development teams to safely deliver and validate changes before production deployment.
• Contribute ideas and help evolve team processes, automation, and monitoring practices.

Requirements

• Strong experience with UNIX/Linux systems and using the CLI for troubleshooting.
• Good understanding of networking protocols and SIP.
• Strong hands-on experience with Kubernetes (k8s) and containerized environments.
• Proven track record of working in production environments, with a careful and methodical approach to changes.
• Understanding of high-availability systems, fault tolerance, and performance optimization.
• Good command of English (B2 or higher).