Staff Software Development Engineer In Test (AI)

TL;DR

Staff Software Development Engineer In Test (AI): Define and architect QA strategy and automation frameworks for AI products with an accent on AI model testing, bias, drift, and hallucination detection. Focus on leading quality initiatives, coaching teams, and shaping AI quality roadmaps to improve scalability and reliability.

Location: Remote, based in India (Delhi)

Company

HighLevel is an AI-powered, all-in-one white-label sales and marketing SaaS platform supporting over 2 million businesses globally with extensive data and microservices infrastructure.

What you will do

• Define overall QA strategy and architect large-scale, reusable, cross-platform automation frameworks for AI products
• Drive organisation-wide quality initiatives and own the quality charter for the AI vertical
• Design scalable test approaches for AI challenges such as RAG, hallucination, drift, and bias
• Coach and upskill the QA team, set best practices, and build a talent pipeline
• Influence cross-functional teams and participate in architecture discussions
• Shape AI quality roadmap to reduce risk and improve scalability and reliability

Requirements

• Must have 8+ years experience in QA/SDET roles
• Deep expertise in AI tools and model testing
• Proven experience architecting large-scale automation frameworks
• Strong leadership and coaching skills
• Ability to influence cross-functional teams and own test strategy decisions
• Location: Must be based in India (Delhi) and able to work remotely

Nice to have

• Experience with CI/CD pipelines and cloud platforms (AWS/GCP/Azure)
• Familiarity with MLOps pipelines and AI system monitoring
• Exposure to performance and scalability testing of AI workloads

Culture & Benefits

• Global, remote-first environment with 1500+ team members across 15+ countries
• Culture rooted in creativity, collaboration, and impact
• Focus on innovation and people-first values