Senior Product Manager (Logistics Platform)

TL;DR

Senior Product Manager (Logistics Platform): Building and driving adoption of SaaS logistics and supply chain products with an accent on intuitive consumer-facing workflows and AI-first product specification. Focus on designing and iterating product features to enhance efficiency and customer satisfaction in a fast-paced startup environment.

Location: Hybrid - Bangalore

Company

hirify.global is a product company focused on post-purchase customer experience platforms serving over 1300 brands worldwide, including major retailers, with hubs in San Francisco, Atlanta, London, and Bangalore.

What you will do

• Drive growth and development of hirify.global’s intelligent logistics platform product lines.
• Collaborate with customer-facing teams to identify new opportunities using market research and user feedback.
• Partner with cross-functional teams to execute product opportunities and ensure consistency across products.
• Use AI prototyping to specify, prioritize, and accelerate product development.
• Develop strong relationships with Engineering and Design to create world-class client experiences.
• Define and analyze key product metrics to optimize features post-launch.

Requirements

• Location: Hybrid role based in Bangalore
• 5-6 years of software product management experience in SaaS startup environments, preferably in supply chain.
• Strong communication and collaboration skills with global teams.
• Ability to manage multiple projects and stakeholders in a fast-paced, ambiguous environment.
• Bachelor's degree or equivalent experience in relevant fields.

Nice to have

• Experience in ecommerce, retail, logistics, or supply chain industries.
• Exposure to AI prototyping, AI evaluations, and machine learning.
• Familiarity with Metabase, SQL, or similar BI tools.
• Technical background with ability to understand API documentation.

Culture & Benefits

• Mission-driven team focused on simplifying post-purchase consumer experiences.
• Inclusive and diverse workplace valuing equality and collaboration.
• Celebration of professional and personal milestones.
• Fast-paced startup environment encouraging innovation and agility.