Process Automation Manager (Healthcare)

TL;DR

Process Automation Manager (Healthcare): Leading a team to design and implement automation solutions for patient interactions, focusing on enhancing efficiency and patient experience. Focus on developing strategies for automation, overseeing project implementations, and driving continuous improvement.

Location: Hybrid (London)

Company

hirify.global is a leading company in weight management and preventive healthcare.

What you will do

• Develop and execute automation strategies for patient interactions.
• Lead and mentor a team of specialists in automation initiatives.
• Analyze current processes to identify opportunities for improvement.
• Oversee implementation of automation projects from concept to deployment.
• Collaborate with various teams to integrate automated solutions.
• Monitor performance metrics related to automation effectiveness.

Requirements

• Minimum 7+ years in process improvement or automation roles.
• Experience in healthcare or high-volume customer service environments.
• Proven experience with automation tools and platforms.
• Strong leadership and communication skills.
• UK-based with on-site presence required 3 times a week.