Customer Support Specialist (BPO)

TL;DR

Customer Support Specialist (Tech): Providing seamless customer experience for users of world-leading Hardware, Software, or SaaS solutions with an accent on technical and business knowledge of a product to deliver support globally. Focus on learning, researching, and developing to ensure high-quality user interaction.

Location: Remote (Global)

Company

hirify.global is an international Support-as-a-Service company providing BPO services to IT companies worldwide.

What you will do

• Provide seamless customer experience for users of various tech solutions.
• Gain in-depth technical and business knowledge of diverse products.
• Receive intensive digitalized training.
• Join an international team serving clients globally.

Requirements

• English: Fluent required
• Strong desire to learn, research, and develop technical skills.
• Customer-oriented and responsible attitude.

Culture & Benefits

• Flexible working schedule.
• Fully remote work environment.
• Opportunities for financial and professional growth.
• Paid intensive training and trial period.
• Bureaucracy-free management style.
• Referral program with good bonuses.