Product Success Manager (SaaS)

TL;DR

Product Success Manager (SaaS): Guiding product teams to enhance customer experiences with an accent on consultative support and customer engagement. Focus on delivering responsive service, integrating software tools, and sharing best practices.

Location: Remote (New Zealand, North America, United Kingdom, Ireland, Australia, South Africa)

Salary: $80,000 - $150,000

Company

hirify.global is the world's #1 product development software, helping over 1 million product builders.

What you will do

• Guide organizations in improving innovation and software building processes.
• Deliver customer service using proven frameworks.
• Assist customers from initial demo to active subscription.
• Share best practices for strategy and roadmap creation.
• Help integrate hirify.global software with existing tools.
• Test new product functionality as needed.

Requirements

• 3+ years of experience in product management or similar roles.
• Experience with go-to-market processes.
• Ability to learn complex software applications.
• Strong written communication skills.
• Proven problem-solving abilities.