Cyber Security Support Engineer

Location: Work from home in Texas, United States

Company

hirify.global is a global live entertainment company operating Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

What you will do

• Own critical security-platform ecosystems, defining reference configurations, lifecycle standards, resilience patterns, capacity requirements, recovery objectives, and service outcomes.
• Serve as the senior-most on-duty technical authority during assigned core hours, directing cross-platform triage, response, escalation, and technical decisions.
• Architect integrations, telemetry and data pipelines, orchestration, automation, and connections across cloud, identity, endpoint, network, IT service-management, and enterprise data services.
• Lead root-cause analysis, remediation, high-severity incident response, readiness exercises, containment, recovery, and after-action improvement.
• Lead upgrades, migrations, platform consolidations, architecture changes, proofs of concept, and new capability implementations.
• Establish engineering standards, govern reusable automation, lead design reviews, mentor Level 1 and 2 engineers, and represent security engineering in architecture, governance, audit, project, and vendor forums.

Requirements

• At least 8 years of direct, hands-on professional or military cybersecurity engineering experience, including at least 3 years as a senior technical owner, subject-matter expert, or escalation point for enterprise security platforms.
• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
• Advanced proficiency across multiple security technology domains, including SIEM, EDR, IDS/IPS, vulnerability management, privileged access management, or security orchestration, with deep expertise in at least one domain.
• Deep administration and troubleshooting experience with Linux/Unix, Windows, TCP/IP networking, DNS, PKI and certificates, authentication, APIs, virtualization, public cloud, load balancing, clustering, and high availability.
• Advanced scripting and automation using Python, PowerShell, Bash, or comparable languages, including production coding, testing, version control, logging, error handling, and secure secrets management.
• Experience architecting complex integrations, leading major upgrades or migrations, resolving systemic or high-impact failures, and driving corrective action after significant security incidents.
• Working knowledge of NIST, ISO 27001, GDPR, CCPA, and other statutory or regulatory mandates, with the ability to translate controls into technical standards and auditable evidence.
• Strong technical leadership, design-review, mentoring, vendor-management, and stakeholder communication skills, including influence without formal authority.
• Self-directed, decisive, results-oriented, risk-aware, and able to maintain exacting standards while driving sustained resolution.

Nice to have

• CISSP, CISM, GIAC GCIA or GCIH, advanced cloud security or architecture certification, or vendor-specific engineering certification.
• Experience with large-scale data pipelines, orchestration platforms, infrastructure as code, CI/CD, configuration management, or security-content engineering.
• Experience supporting globally distributed environments, high-volume event platforms, or services with strict availability and response requirements.

Culture & Benefits

• Full-time employment with medical, vision, dental, mental health, FSA or HSA benefits for employees and families.
• Paid time off, holidays, sick time, personal days, and volunteer time off.
• 401(k) with company match and a stock reimbursement program.
• Caregiver leave, parental and family support, and fertility, adoption, foster, or surrogacy assistance.
• Career development programs, tuition reimbursement, and student loan repayment.
• The role has no direct reports, compensation or performance-management authority, hiring authority, budget ownership, or final portfolio-prioritization responsibility.