Senior Technical Product Manager (On-Premise Solutions)

Location: Atlanta, United States; hybrid, with remote work preferred on the East Coast

Salary: $145,000–$170,000 per year

Company

hirify.global develops digital ordering, payments, self-service, kiosk, and customer engagement solutions for restaurants, supporting mobile, online, call center, and on-premise experiences.

What you will do

• Own the product relationship and act as the primary day-to-day technical point of contact for key clients.
• Gather requirements, define success measures, prioritize roadmaps, and align internal, external, and global stakeholders.
• Lead end-to-end development of hardware and software solutions, including self-service kiosks, digital menu boards, Kitchen Display Systems, and cash payment machines.
• Read API documentation, define integration requirements, validate feasibility, and scope work across POS, payment, kiosk, and other on-premise systems.
• Author client-facing feature definitions, configuration guides, release notes, RFP responses, and how-to materials.
• Improve user experience, monitor product and client success metrics, and report on performance.

Requirements

• Professional working English proficiency for written and spoken cross-team and documentation work; bilingual native Spanish and English capability is listed among the core skills.
• 5+ years of senior-level Technical Product Manager experience or equivalent experience in a similar role.
• Proven client-facing product ownership experience, including ownership of an external customer relationship as the primary product contact.
• Ability to define and consume APIs, read and interpret technical API documentation, scope integrations, document product features, and plan system or platform migrations.
• Ability to break complex technical projects into prioritized milestones, drive alignment across competing dependencies, and deliver incremental value.
• Clear professional client-facing writing ability; documentation samples or a portfolio are required, with 1–2 examples requested from shortlisted candidates.
• Understanding of on-premise or cloud-based POS systems, payment systems, and restaurant technology.
• Strong analytical, data-driven problem-solving skills and attention to detail.
• Familiarity with user experience design principles and wireframing tools such as Figma; a bachelor’s degree in computer science, engineering, business, or a related field, or equivalent practical experience.
• Ability to travel as business needs demand.

Nice to have

• Experience delivering on-premise hardware and software solutions, including Kitchen Display Systems, digital menu boards, self-service kiosks, and cash payment machines.
• Experience in quick-service restaurants, hospitality, restaurant technology, point of sale, payment systems, or self-service technology.
• Experience defining or delivering AI agent-based capabilities for ordering, customer service, or restaurant operations.

Culture & Benefits

• Hybrid work, with remote work preferred on the East Coast.
• Meal allowance for each day worked through a meal card.
• Home and office allowance reimbursement per calendar month.
• Employee health insurance premium paid by hirify.global; spouse and dependent coverage is available at the employee’s cost.
• Up to 20 federal and local holidays, up to 22 vacation days, and access to Udemy courses and learning opportunities.
• Inclusive equal-opportunity workplace focused on respect, support, and employee development.

Hiring process

• Recruiter interview with a Talent Acquisition Specialist.
• Technical interview with the VP of Product, potentially including review of documentation samples.
• Final interview with the VP of Engineering, Kiosk. No visa sponsorship or transfers are available; applications are accepted from principals only, not agencies.