Fraud Performance Analyst (Insurance)

Location: Hybrid, Leicester or Bexhill, United Kingdom

Company

hirify.global is a digital insurance provider serving over four million customers in the UK.

What you will do

• Monitor and analyse fraud referral performance across internal channels, suppliers, and technology partners.
• Evaluate and optimise fraud detection rules, referral strategies, thresholds, supplier enhancements, and prioritisation frameworks across Policy and Claims Fraud.
• Lead analytical reviews and support the design, testing, implementation, and post-implementation measurement of fraud initiatives.
• Produce actionable insights to improve referral quality, detection effectiveness, operational efficiency, and commercial outcomes.
• Quantify and report fraud savings, operational improvements, business benefits, and return on investment.
• Work with Fraud Operations, Claims Analytics, Data Science, operational stakeholders, and external suppliers to support accurate, fair, and regulatory-compliant decision-making.

Requirements

• Strong analytical capability and experience working with large, complex datasets to generate insight, identify trends, and support data-driven decisions.
• Technical experience with SQL, Snowflake, Power BI, and equivalent programming, data interrogation, and visualisation tools.
• Experience in insurance fraud, financial services, financial crime, or another regulated environment.
• Experience analysing fraud referral quality, conversion rates, detection outcomes, and opportunities to improve referral performance and prioritisation.
• Ability to deliver accurate, robust, and appropriately documented analysis that supports fair customer outcomes and regulatory requirements.
• Knowledge or experience of Policy Fraud and Claims Fraud processes, controls, and detection approaches is highly beneficial.
• Knowledge or experience with fraud detection technologies, data providers, and supplier solutions such as SIRA, Shift, and iovation, including evaluating performance, data quality, and commercial outcomes.

Culture & Benefits

• Flexible hybrid working approach.
• Annual 4Cs performance bonus, matched pension contributions up to 10%, life assurance, and income protection.
• 25 days of annual leave plus bank holidays, with the option to buy or sell one week.
• Health, dental, mental wellbeing, financial wellbeing, and employee assistance programmes.
• Discounts, cashback, cycle-to-work and technology schemes, onsite facilities, social events, training, and development support.

Hiring process

• Recruiter introduction and screening call.
• First-stage interview with the hiring leader.
• Visa sponsorship is not available for this role. Recruitment includes a thorough referencing process with credit and criminal record checks.