Data Solutions Advisor

Location: Hybrid in Barcelona, Spain

Annual base salary: €25,000–€35,000, based on experience

Company

Protime, part of the hirify.global group, provides HR software and related services for workforce management, time and attendance, access, and planning across Europe.

What you will do

• Provide second-line customer support through video calls on reports, integrations, imports, and exports.
• Build expertise in reporting tools and interface solutions.
• Analyse customer requests and translate needs into effective reporting solutions.
• Advise customers on optimizing reporting and data flows.
• Build lasting relationships with customer contacts and act as a trusted advisor.
• Investigate complex questions, collaborate with internal teams, and develop sustainable solutions.

Requirements

• Bachelor’s or Master’s degree, or equivalent experience.
• Experience supporting customers and building trusted relationships.
• Fluent Dutch and English are required.
• Familiarity with dynamic, international environments and customers.
• Analytical, proactive, collaborative, customer-oriented, and ownership-driven mindset.
• Comfort working in a changing environment and curiosity about new technologies and tools.

Nice to have

• French language skills.

Culture & Benefits

• Hybrid working and flexible hours.
• Workation possibilities.
• 25 vacation days plus 3 additional Flex Days and shorter summer workdays.
• Private healthcare and dental insurance sponsored by Protime.
• €165 net monthly meal vouchers and flexible remuneration for childcare or transportation.
• Learning and development opportunities, team events, wellbeing initiatives, Employee Assistance Programme, and annual bonus.