Data Analyst Solutions Engineer (Telecommunications)

Location: Madrid, Spain; hybrid work in Madrid is required

Company

hirify.global develops AI-driven analytics and orchestration software and high-speed Wi-Fi routers for managing and troubleshooting ISP access and Wi-Fi networks.

What you will do

• Provide technical expertise and support for hirify.global product algorithms.
• Troubleshoot field issues and support validation of backend releases and hardware equipment.
• Design customized configurations and solutions for customer deployments.
• Prepare customized reports and data analyses based on customer requirements.
• Analyze product capabilities and improvement opportunities to address ISP pain points.
• Mentor junior engineers and collaborate with cross-functional teams serving global ISPs.

Requirements

• Master of Science in Telecommunications or a related field; a PhD is a plus.
• Experience with the physical layer of communication systems, communication systems, and statistical processing.
• Experience collecting, testing, analyzing, and reporting data in laboratory or production environments.
• Experience with SQL, MongoDB, version control systems such as Git, and algorithm analysis using MATLAB or other programming languages.
• Familiarity with Linux as a user and scripting languages such as Python.
• Experience with network analysis tools such as iPerf and Wireshark.
• Familiarity with data mining and machine learning algorithms.
• Strong analytical, critical-thinking, problem-solving, planning, organizational, communication, teamwork, autonomous-working, customer-orientation, and results-orientation skills; willingness to learn and proactive behavior.
• Fluency in English and Spanish and ability to work hybrid in Madrid are required.

Nice to have

• Knowledge of copper DSL, fiber PON, or Wi-Fi technologies.
• PhD degree.

Culture & Benefits

• Dynamic, continuous-learning environment with a cooperative technical community.
• Flexible schedule, including telecommuting.
• Competitive salary and incentive plan.
• Free parking or a Pluxee transportation pass, plus a Pluxee meal card.
• Private medical insurance for the whole family and paid time off for birthdays.

Hiring process

• Applications must be submitted in English; applications in other languages will not be reviewed.