Account Manager

Location: Bertrange, Luxembourg. Workplace type: On-site, with a hybrid working environment depending on local policies. Occasional travel may be required.

Company

hirify.global develops personalized and sustainable employee benefits and engagement experiences across 29 countries.

What you will do

• Identify, develop, and convert qualified B2B business opportunities across priority client segments.
• Manage the full commercial cycle from prospecting and qualification through proposal, negotiation, closing, onboarding, and ongoing client development.
• Grow and protect the assigned client portfolio through business reviews, retention actions, cross-selling, and upselling.
• Maintain accurate client, opportunity, pipeline, forecasting, and next-step data in Salesforce.
• Use commercial data and KPIs to prioritise actions, improve conversion, and manage performance against targets.
• Coordinate with Customer Experience, Product, Merchant, and other internal teams to deliver client solutions and share market insights.

Requirements

• Bachelor’s degree in Business, Sales, HR, or an equivalent qualification.
• 3–5 years of successful B2B sales and/or account management experience, including new business acquisition and portfolio development.
• Experience managing client relationships and commercial opportunities throughout the full sales cycle.
• Strong consultative selling, negotiation, communication, and commercial skills focused on growth, retention, and client value.
• Experience using CRM tools for pipeline, opportunity, and portfolio management, including commercial data and KPIs.
• Strong organisation skills and the ability to manage multiple commercial activities and client relationships simultaneously.
• Strong virtual and in-person communication capabilities.
• Proficiency in Microsoft 365 tools.
• Fluency in French and good command of English required.

Culture & Benefits

• Inclusive and diverse workplace with 5,000 experts across 29 countries.
• Opportunity to develop digital employee experiences and contribute to meaningful social, sustainability, and local-economy impact.
• Support for career development, work-life balance, and learning new skills.
• Hybrid working depends on local policies; collaboration includes local, regional, and global stakeholders.