Business Process Analyst

Location: Ostrava, Moravskoslezský kraj, Czechia; hybrid work model

Company

hirify.global develops solutions that help industries operate more efficiently and sustainably.

What you will do

• Analyze end-to-end processes and map current and proposed process and data flows, roles, handoffs, and supporting systems.
• Conduct stakeholder interviews, workshops, process modeling, and data analysis to identify gaps, root causes, and improvement opportunities.
• Develop recommendations to simplify, redesign, or automate processes while balancing business, technical, financial, and operational feasibility.
• Document process designs and business requirements and facilitate stakeholder review and sign-off.
• Assess the impact of proposed changes on connected teams, systems, users, and data flows.
• Work with business leaders, users, Data Analysts, IS teams, and project teams to support process and system decisions and measure results.

Requirements

• At least 5 years of business process analysis experience across multiple functions and systems, including hands-on current and future process modeling, root-cause analysis, and improvement through simplification, redesign, or automation.
• Recognized certificate in business process modeling and practical experience modeling processes at organizational, event-response, and actor/task levels.
• Practical knowledge of stakeholder analysis, investigation techniques, business cases, and requirements engineering.
• Track record of delivering complex improvement initiatives against agreed objectives and timelines.
• Knowledge of Lean Six Sigma methods and tools.
• Understanding of master data management and data flows across the project lifecycle.
• Ability to create Power BI reports and dashboards and use basic SQL for data exploration.
• Understanding of operational measures and performance indicators, with strong communication and collaboration skills across organizational levels.
• Written and spoken English at B2 level or higher.

Nice to have

• Lean Six Sigma Green Belt certification.
• Experience with SAP or Salesforce (SFDC).
• Experience applying automation, including AI-enabled approaches, to process improvement.

Culture & Benefits

• Full-time fixed-term position with flexible working hours and hybrid or home-office options.
• Annual financial bonus, meal allowance or subsidized meals, and a flexible benefits contribution of 2%–3%.
• Five weeks of vacation and paid leave for major life events, including relocation.
• Career development opportunities across hirify.global locations worldwide, language courses, and company events.
• Mobile phone with a corporate tariff, MultiSport card, and partner discounts.
• Central offices with access by train, bus, and tram.

Hiring process

• Apply through the hirify.global careers application for requisition JR00052787.
• Employment is subject to compliance with all applicable local hirify.global employment requirements and processes.