Product Director, Issuing (Fintech)

Location: Singapore office with an in-office working pattern

Company

Airwallex builds an AI-native financial operating system and regulated infrastructure for global payments, accounts, treasury, billing, and spend management.

What you will do

• Own the global Card Issuing product strategy, solution design, technical roadmap, and go-to-market execution across enterprise platforms, marketplaces, and corporate spend use cases.
• Lead a global card issuance platform covering virtual and physical cards, wallet provisioning, spend controls, fraud prevention, and real-time transaction processing.
• Build developer-first APIs, webhooks, embedded SDKs, and iframes while balancing scalability, developer experience, and commercial priorities.
• Partner with card schemes, banking partners, BIN sponsors, manufacturers, Engineering, Architecture, Design, Legal, Compliance, Risk, and Commercial teams.
• Lead, mentor, and grow Product Managers while serving as the company-wide subject matter expert on card issuing and embedded finance.
• Own metrics including transaction volume, interchange yield, API reliability and latency, activation rates, and programme unit economics.

Requirements

• 10+ years of experience in Product Management, Technical Product Management, or Software Engineering, including demonstrated experience in card issuing, payment processing, or embedded finance.
• Deep knowledge of card issuing architecture, including Visa or Mastercard schemes, BIN sponsorship, card production and fulfilment, transaction authorisation, clearing and settlement, 3D Secure, tokenisation, and PCI-DSS compliance.
• Experience building and scaling developer-facing products with RESTful APIs, webhooks, or SDKs, and partnering with Engineering on distributed, high-availability transaction systems.
• Strong commercial acumen, including interchange or card economics modelling, global regulatory navigation, and collaboration with enterprise commercial teams.
• Outstanding communication and influencing skills, with the ability to explain complex scheme mechanics to executive leaders and technical teams.
• Data-driven, first-principles approach to turning ambiguous business needs into executable product roadmaps.
• Experience leading teams and delivering high-impact launches in fast-moving, multicultural, and distributed environments.
• Bachelor's degree or higher in Computer Science, Engineering, Business, Finance, or a related field, or equivalent practical experience.

Nice to have

• Experience with programmatic card creation across virtual, single-use, multi-use, and physical cards.
• Experience with real-time transaction processing, remote authorisation engines, and dynamic spend controls.
• Experience with wallet integrations, Apple Pay, Google Pay, 3D Secure, digital card provisioning, and PCI-DSS tokenisation or PAN delegation.
• Experience working with Visa, Mastercard, BIN sponsors, card manufacturers, or banking and financial partners.
• Experience across enterprise platforms, marketplaces, online travel agencies, gig platforms, or fintech use cases.

Culture & Benefits

• Work from the Singapore office with an in-office working pattern.
• Own outcomes, act with founder-level energy, and make decisions from first principles.
• Move quickly with incomplete information and adapt decisions when data changes the direction.
• Work cross-functionally with Product, Engineering, Design, Commercial, Legal, and Compliance teams.
• Equal opportunity employment with accommodation available for disabilities or special needs.

Hiring process

• Apply only through careers.airwallex.com or Airwallex's official LinkedIn page.
• Official communication will come from an @airwallex.com email address; Airwallex will not request bank details, sensitive identification numbers, or payment during application or interviews.
• Unsolicited resumes from search firms or recruiters are not accepted.