Senior Engineer - Customer Engineering (Semiconductor)

Location: Singapore

Company

hirify.global is a full-service semiconductor foundry providing design, development, and fabrication services through a global manufacturing footprint.

What you will do

• Manage and monitor customer programs and new product introductions in the fabs, updating systems and escalating risks to delivery or program success.
• Manage customer requests, meetings, visits, complaints, and feedback with timely closed-loop responses.
• Use customer scorecards and QBR feedback to measure satisfaction and drive improvement.
• Plan, monitor, and control project plans and risk analysis to ensure deliverables are completed on time.
• Coordinate with cross-functional departments and communicate technical or quality issues to customers.
• Follow applicable environmental, health, safety, and security policies and continuously develop the skills required for Customer Engineering.

Requirements

• Degree in Electrical/Electronic Engineering or a related field from a recognized institution.
• Two years of relevant experience in a wafer fab technical position is preferred; candidates without experience who are willing to learn about the semiconductor industry may be considered.
• Proficiency with the PowerBI platform and data analysis.
• Customer-friendly, personable, and communicative.
• Proactive, outgoing, energetic, teachable, mature, and creative.
• Systematic and creative problem-solving skills.

Culture & Benefits

• Inclusive and multicultural workplace focused on respect, diversity, productivity, innovation, and employee wellbeing.
• Employment is subject to successful background checks, applicable medical screenings, and local laws and regulations.
• Benefits information is available through hirify.global' careers resources.