Manager, Deployment Lead, Forward Deployed Engineering (FDE) - Singapore

Location: Singapore; hybrid work model with 3 days in the office per week; travel required up to 25%; relocation assistance is available to new employees.

Company

OpenAI is an AI research and deployment company developing and safely deploying general-purpose artificial intelligence systems.

What you will do

• Lead and grow a team of Deployment Leads delivering production systems with frontier models.
• Own end-to-end delivery outcomes from scoping through production, adoption, and handoff.
• Set direction and build trust across technical teams, GTM, customer executives, Product, and Research.
• Balance customer-specific solutions with reusable capabilities and turn field insights into product roadmap inputs.
• Create practical playbooks and consistent delivery practices while building the deployment function.
• Hire, coach, develop, and staff Deployment Leads while developing future leaders and scaling the team.

Requirements

• 8+ years of customer-facing technical delivery or product leadership experience, including 2+ years managing high-performing teams.
• Experience personally leading complex technical deployments from prototype through production, adoption, and handoff.
• Strong product mindset, ideally including product management experience, with the ability to balance customer-specific needs and reusable solutions.
• Ability to work through ambiguity, create structure where little exists, make decisions with incomplete information, and adapt as priorities evolve.
• Ability to build trust across technical teams, Product, Research, GTM, and customer leadership.
• Strong track record of hiring, coaching, and developing technical, customer-facing talent.

Culture & Benefits

• Hybrid work model with 3 office days per week in Singapore.
• Relocation assistance for new employees.
• Role includes travel of up to 25%.
• Equal opportunity employer committed to reasonable accommodations and inclusive hiring.