Senior Microsoft Platform Engineer (Azure)

Location: Hybrid in Alexandria, Virginia, United States

Company

hirify.global provides end-to-end IT infrastructure support services spanning help desk, end-user support, server, platform, and network infrastructure operations and engineering.

What you will do

• Administer and continuously improve Azure environments, Microsoft 365 services, and on-premises and cloud-hosted Windows and Linux servers.
• Manage Azure networking, hybrid identity, access controls, monitoring, backup, disaster recovery, high availability, and security hardening.
• Own Tier 3 incidents from assignment through resolution, troubleshoot complex platform issues, participate in on-call rotation, and engage Microsoft or other vendors when needed.
• Perform recurring operations and maintenance, document work in ServiceNow, and follow the NCUA change management process.
• Lead small-scale IT projects and support cloud migrations for servers, applications, databases, and hybrid workloads.
• Communicate with end users, government stakeholders, and contract counterparts while maintaining runbooks, SOPs, knowledge articles, and architecture documentation.

Requirements

• 10+ years of Microsoft infrastructure administration experience, including 5+ years of hands-on Azure administration and engineering.
• Strong experience with Microsoft Azure, including networking, virtual machines, storage, Azure Backup, and Azure Site Recovery; Microsoft Entra ID and hybrid Active Directory; Windows Server and Linux administration; Microsoft 365 administration; PowerShell automation; and Microsoft Configuration Manager.
• Experience administering Zero Trust controls such as Conditional Access and Privileged Identity Management.
• Experience resolving Tier 3 incidents in a ticketed ITSM environment while managing operations and maintenance and project assignments through a repeatable troubleshooting process.
• Experience following formal change management procedures, including change requests, review, implementation plans, rollback plans, and documented results.
• Experience planning and delivering small-scale IT projects through closeout.
• Senior or lead technical experience, including guiding administrators and owning technical decisions within an assigned area.
• Experience communicating directly with end users and government or customer stakeholders in writing and verbally.
• Bachelor’s degree in computer science, information systems, engineering, or a related field, or equivalent practical experience.

Nice to have

• Microsoft Azure Administrator Associate (AZ-104), Identity and Access Administrator Associate (SC-300), Microsoft 365 Administrator Expert (MS-102) or successor certification.
• ITIL 4 Foundation or equivalent IT service management training.
• Experience with ServiceNow, Azure DevOps, NinjaOne, and Datadog.
• Prior experience supporting a federal agency.

Culture & Benefits

• Hybrid work supporting a government-oriented infrastructure program with changing priorities across incidents, operations, maintenance, and projects.
• Medical, dental, vision, AD&D, short-term disability, and long-term disability coverage.
• Company-paid life insurance, 401(k) with employer contribution, paid time off, and pet insurance.
• Work includes on-call participation and requires maintaining ownership of existing commitments when urgent incidents arise.