Order Operations Intern

Location: Hybrid in Monterrey, Mexico

Company

hirify.global develops business software, data, AI, and cognitive ERP solutions that connect people, processes, and technology.

What you will do

• Support order entry and order management by reviewing orders for accuracy and completeness.
• Assist with customer inquiries about quotes, sales orders, recurring billing, and pricing models.
• Maintain customer, order, and billing data in CRM and ERP systems.
• Track order processing and fulfillment milestones to support timely revenue recognition.
• Coordinate shipment and delivery activities with Sales, Professional Services, and Procurement.
• Monitor and resolve account, contract, and billing issues; perform database audits and follow order management procedures.

Requirements

• Current university student in International Business, Business Administration, Business Management Engineering, International Trade, Finance, Supply Chain Management, Business Analytics, or another business-related or commercial field.
• No prior professional experience required.
• Experience using Microsoft Excel through academic projects, coursework, internships, or part-time employment.
• Intermediate to advanced English proficiency, written and verbal.
• Intermediate to advanced proficiency in Microsoft Office Suite, particularly Microsoft Excel.
• Strong analytical and problem-solving skills, attention to detail, and organizational skills.
• Ability to quickly learn business applications, including CRM, CPQ, ERP, and financial systems.

Nice to have

• Exposure to customer service, operations, business processes, data analysis, or administrative support.

Culture & Benefits

• Part-time hybrid work in Monterrey, Mexico.
• Hands-on experience with Quote-to-Cash and Order Operations processes, including quotes, sales orders, recurring billing, pricing models, and fulfillment.
• Collaboration with Sales, Professional Services, Procurement, and other internal teams.
• Training courses, mentorship, continuing education, LinkedIn Learning, and career development support.
• Health and wellness benefits, education support, work-life balance policies, and global mobility support.
• Inclusive global workplace with opportunities for internal mobility.