Senior Software Engineer, Observability (AI)

Location: Finland; hybrid work policy.

Company

hirify.global provides a cloud data platform that makes open-source databases, search, streaming, and application infrastructure accessible through multi-cloud solutions.

What you will do

• Build and operate observability solutions for customers, maintaining operational excellence and continuous availability.
• Use AI to identify unnecessary workloads and missing signals in logs and metrics pipelines, while enabling safe consumption of observability data by AI agents.
• Design and implement innovative product features that improve differentiation, engagement, and growth.
• Resolve escalated customer support issues and collaborate with customers to understand and address their needs.
• Guide hands-on implementation of maintainable, high-performance platform features and address foundational and production issues.
• Collaborate across the organization and model transparent, effective communication.

Requirements

• Passion for coding, knowledge sharing, and designing innovative cloud-native products with customer needs in mind.
• Practical AI experience, including building and running production LLM features, measuring non-deterministic output quality, selecting simpler and cheaper approaches when appropriate, and using AI tools in engineering work.
• Experience designing cloud-based distributed systems, with strong database fundamentals covering OLAP and OLTP, persistence, replication, and clustering.
• SQL proficiency for working with the platform's master database.
• Extensive large-scale observability experience with Prometheus, Grafana, and OpenTelemetry.
• Strong understanding of SLAs, SLOs, and SLIs.

Nice to have

• ClickHouse experience, especially for logs, metrics, and OpenTelemetry.

Culture & Benefits

• Hybrid work policy with country-specific benefits.
• Participation in hirify.global's equity plan.
• Equipment choice and a Professional Development Plan budget.
• Global Employee Assistance Program and Global Time Off Commitment covering parental leave, sick leave, and personal time.
• Collaborative environment focused on open-source technology, transparency, knowledge sharing, and customer satisfaction.

Hiring process

• Submit a resume to apply; interviews are conducted by video call or in person, never via text or chat.