Operations Training Specialist I

Location: Reno, NV or Charlotte, NC, United States. Hybrid role requiring onsite work at least two business days per week and full-time onsite presence during active training classes or additional business needs. Applicants must be authorized to work in the United States; visa sponsorship is not available.

Base compensation: $25.81–$32.26 per hour, plus a 25% annual bonus target paid quarterly.

Company

hirify.global Technology Solutions is a blockchain-native capital marketplace focused on real-world asset tokenization, loan origination, funding, trading, credit marketplaces, digital asset custody, and stablecoins.

What you will do

• Maintain operational knowledge management updates, staff notices, and training needs information.
• Support training needs assessments and collaborate with senior trainers and subject-matter experts on objectives and content.
• Research, create, review, and edit presentations, handouts, job aids, assessments, multimedia elements, and interactive activities.
• Schedule and coordinate in-person and virtual training sessions, including rooms, equipment, materials, and participant communications.
• Facilitate training sessions with trainers and independently lead smaller class portions as experience develops.
• Collect and analyze evaluations, prepare reports, support the learning management system, and assist with Operations processes and floor activities.

Requirements

• Bachelor’s degree in Human Resources, Education, Training and Development, or a related field, or equivalent experience.
• At least one year of experience in corporate training, instructional design, or a related role.
• Strong organizational and time management skills, including the ability to prioritize work and meet deadlines.
• Excellent written and verbal communication skills with attention to detail.
• Proficiency with Microsoft and Google Suite and the ability to learn new software applications.
• Basic understanding of adult learning principles and instructional design concepts.
• Ability to work independently and collaboratively, build stakeholder relationships, and demonstrate strong interpersonal skills.
• Ability to work onsite at least two business days each week and full-time during active training classes or additional business needs.

Culture & Benefits

• Dynamic corporate training environment with opportunities to learn and grow.
• Medical, dental, and vision coverage, with 100% employer-paid premiums on select plans for employees and dependents.
• HSA, FSA, dependent care FSA, 401(k), commuter benefits, employer-paid life and disability insurance.
• 11 observed holidays, PTO, up to 12 weeks of paid family leave, and continuing education reimbursement.
• Employment requires verification of identity and eligibility to work in the United States.