Domain Architect Customer Data & Onboarding (Banking)

Location: Bruxelles Avenue Marnix (ING), Belgium; hybrid arrangement with 50% work from home.

Company

hirify.global is part of ING Belgium, where the Centre of Expertise Architecture shapes the target IT landscape through strategic initiatives and international collaboration.

What you will do

• Shape target architecture for customer and employee journeys in Mandate Management and Legal Entity Onboarding.
• Translate business and IT needs into architecture solutions covering strategy, customer experience, security, non-functional requirements, operations, and delivery constraints.
• Develop architecture roadmaps, transition architectures, and stable intermediate steps from the current landscape to the target state.
• Guide strategic initiatives and ensure coherent end-to-end architecture from customer and employee interactions to supporting capabilities and back-end services.
• Align business stakeholders, IT leaders, Solution Architects, and delivery squads, resolve dependencies, and drive architecture outcomes in an Agile context.
• Work autonomously while collaborating with Domain, Solution, and Enterprise Architects according to initiative scope and complexity.

Requirements

• Strong analytical, abstraction, and conceptualisation skills combined with a pragmatic approach to architecture decisions and actionable roadmaps.
• Ability to communicate effectively with business stakeholders, IT leaders, architects, and delivery teams and build alignment across different perspectives.
• Ability to take ownership, remain curious, and work independently and collaboratively in a changing, international, Agile environment.
• Ability to connect customer journeys, capabilities, and underlying technology into secure, resilient, and scalable end-to-end solutions.
• Ability to work from the ING Belgium location in Brussels with 50% work from home.

Nice to have

• Knowledge of banking and Customer Data & Onboarding.
• Familiarity with architecture frameworks and modelling standards such as TOGAF, IAF, or ArchiMate.

Culture & Benefits

• Full-time role with a hybrid work arrangement and 50% work from home.
• Agile way of working with significant international collaboration across ING teams in other countries.
• Support from a community of about 70 architects to strengthen architecture expertise and soft skills.
• Opportunities over time to develop toward roles such as Chapter Lead Architect or Enterprise Architect.