CRM Growth Manager

Location: Stockholm, Sweden; hybrid

Company

hirify.global is a digital growth agency creating connected digital ecosystems through design, AI and technology, and is part of the NORD creative network.

What you will do

• Build, run and optimise CRM and lifecycle programmes across digital touchpoints, including journeys, audiences and triggers.
• Work hands-on in the client’s marketing automation and CRM platforms.
• Plan, run and analyse A/B tests and convert results into recommendations.
• Analyse customer data, identify segments and opportunities, and contribute to the CRM roadmap.
• Build performance reports and dashboards and communicate results to the client.
• Partner with the client’s CRM, marketing and data teams while collaborating with hirify.global project managers and specialists.

Requirements

• 3–5 years of hands-on experience in CRM, lifecycle marketing or growth marketing, ideally including agency or consultancy exposure.
• Strong technical CRM skills and hands-on experience with at least one major platform, such as Salesforce Marketing Cloud, Braze, HubSpot or Adobe Campaign.
• Comfort working with data and analytics tools such as GA4, SQL, Looker Studio or Power BI, with the ability to draw sound conclusions.
• Understanding of how CRM activity connects to business goals.
• Experience working directly with clients or internal stakeholders, managing expectations and building trust.
• Ability to switch between a consultant’s perspective and the client’s perspective.
• Excellent written and spoken Swedish and English.

Nice to have

• Experience working embedded or on-site with a client.
• Knowledge of customer data platforms, segmentation and personalisation.
• Experience with attribution or customer lifetime value analysis.

Culture & Benefits

• Work close to a real business and see the results of the work.
• Combine agency variety with the depth of an embedded client role.
• Collaborate with experts in growth, design, technology and AI.
• Opportunity to grow technically and as a client advisor.
• Ownership, continuous learning and exposure to new tools and methods.