Senior NOC Engineer (IoT)

Location: Bucharest, Romania; hybrid working approach with regular office collaboration

Company

hirify.global provides IoT connectivity solutions supporting more than 10 million subscriptions across 165 countries, with partnerships covering mobile networks and connectivity platforms.

What you will do

• Monitor alerts, dashboards, and supplier notifications across networks, mobile connectivity platforms, infrastructure, and applications.
• Validate alerts, assess impact and priority, create incident records, and diagnose issues using logs, traces, monitoring data, and approved tools.
• Execute approved recovery runbooks, confirm service restoration, and complete structured shift handovers.
• Escalate incidents to resolver teams, mobile network operators, carriers, and suppliers with clear evidence.
• Improve runbooks, alert tuning, and automation.
• Rotate as Shift Lead after qualification, owning prioritisation, major incident coordination, and communication.

Requirements

• Strong experience in a NOC, infrastructure operations, or 24x7 production support environment.
• Solid networking fundamentals covering TCP/IP, routing, switching, DNS, firewalls, load balancing, and VPNs.
• Understanding of mobile and IoT connectivity, including APNs, SIM sessions, roaming, and RADIUS.
• Hands-on monitoring experience with PRTG, Grafana, or similar tools.
• Working knowledge of VMware, Dell servers, and storage.
• Confident troubleshooting of Linux and Windows Server.
• Awareness of MySQL, SQL Server, Active Directory, NTP, and certificates.
• Good ITSM discipline, including incident records, escalation, and handover, plus experience with major incidents and supplier escalations.
• Fluent English with clear written incident updates.
• Calm, methodical, evidence-led, curious, dependable in a shift environment, collaborative across cultures and time zones, and willing to ask for help when needed.

Nice to have

• Mobile core or carrier experience.
• Scripting with PowerShell, Bash, or Python.
• CCNA/CCNP, Fortinet, Microsoft, Linux, VMware, database, or ITIL certifications.

Culture & Benefits

• Hybrid working approach combining office collaboration with the convenience of working from home.
• Work in a diverse, inclusive, and globally collaborative environment across cultures and time zones.
• Contribute to IoT connectivity solutions used across industry, agriculture, healthcare, security, transport, utilities, and smart cities.