Associate, Investor Trading Operations

Location: Halifax, NS, Canada; hybrid workplace

Company

hirify.global provides asset servicing solutions for the global investment management industry, including fund administration, middle-office outsourcing, custody, foreign exchange, trustee services, securities lending, and other banking services.

What you will do

• Support daily Investor Delivery operations and provide quality client service in line with company and department policies.
• Process investor subscriptions, redemptions, and transfers, and support quality-control reviews of daily deliverables covering investor registration, dealing, reporting, and cash.
• Maintain accurate investor records, ensure data integrity and regulatory compliance, and complete deliverables within service-level agreements.
• Act as a contact for client inquiries and deliverables, escalating issues when required and supporting responses to clients, investors, fund managers, and internal departments.
• Collaborate with client services and fund accounting to resolve inquiries and issues.
• Support testing, change requests, adoption of new technologies, team check-ins, and knowledge sharing.

Requirements

• Diploma or bachelor’s degree, preferably in a business-related field, or related experience.
• At least 1 year of experience, preferably in financial services, fund administration, asset management, banking, or client service.
• Ability to follow policies and procedures, maintain data accuracy, meet service-level agreements, and provide high-quality client support.

Culture & Benefits

• Hybrid working model designed to provide flexibility while maintaining connection with the team and company culture.
• Collaborative, diverse, and inclusive working environment focused on continuous learning, development, and work-life integration.
• Group medical insurance and pension scheme.
• Reimbursement of professional subscriptions, paid holidays, and assistance toward gym memberships.
• Core values include Trust, Challenge & Empowerment, Passion for Clients, and Openness and Honesty.

Hiring process

• Only candidates proceeding to the interview stage will be contacted.
• Accommodation requests can be provided during the recruitment and selection process.
• AI tools may support application alignment reviews, with all recommendations reviewed by the recruitment team.