Financial Crime Streamlining & Simplification Senior Manager

Location: Hybrid role based in Birmingham, Leeds, Manchester or Edinburgh, with at least two days per week or 40% of working time in the office.

Salary: £85,493–£100,580 per year

Company

hirify.global is a major UK financial services organisation transforming finance through investment in technology, workplaces and colleagues.

What you will do

• Lead simplification and automation across Consumer Financial Crime processes to reduce complexity, strengthen controls, release operational capacity and improve customer outcomes.
• Own the Consumer Financial Crime optimisation portfolio and set priorities across optimisation delivery, readiness, business analysis and technical enablement.
• Lead governance, executive reporting and escalation across Financial Crime, Risk, Technology and platform stakeholders.
• Manage portfolio capacity, resource allocation, delivery sequencing, blockers, risks and dependencies.
• Align delivery with strategic outcomes, regulatory requirements and operational priorities.
• Drive benefits realisation and measurable value while building a high-performing, accountable delivery culture.

Requirements

• Strong experience simplifying operational processes and delivering automation or technology-enabled improvements with measurable benefits.
• Practical knowledge of Financial Crime processes and controls, including areas such as KYC, Customer Due Diligence, Transaction Monitoring, Screening, onboarding or customer exits.
• Ability to analyse complex processes, identify root causes and unnecessary activity, and redesign ways of working before selecting technology or automation solutions.
• Good understanding of automation technologies, systems integration, APIs and data flows, with experience working with Technology and Architecture teams.
• Strong analytical skills using operational data and evidence to prioritise improvements, with attention to controls, audit trails, exception handling and human oversight.
• Experience leading improvement initiatives from discovery and business case through implementation, adoption and benefits realisation.
• Experience bringing together Operations, Technology, Data, Architecture and Financial Crime stakeholders.

Nice to have

• Experience applying AI or intelligent automation in Financial Crime or operational environments, including evaluation, controls and human oversight.
• Experience with process mining, Lean, Six Sigma or other continuous improvement methodologies.
• Hands-on experience using SQL or Power BI for operational analysis and decision-making.
• Experience consolidating fragmented processes or technology into reusable capabilities and developing value, risk, cost and dependency-balanced roadmaps.
• Experience leading multidisciplinary teams or delivery partners in simplification, automation or transformation within a large, complex organisation.

Culture & Benefits

• Full-time permanent role with a 35-hour working week and hybrid working.
• Workplace adjustments and flexibility in office attendance, location and working patterns are available for colleagues with disabilities.
• Up to 15% pension contribution, annual performance-related bonus and share schemes including free shares.
• Thirty days of holiday plus bank holidays, wellbeing initiatives and generous parental leave.
• Adaptable lifestyle benefits, including discounted shopping, alongside a focus on diversity, equity, inclusion, learning and development.

Hiring process

• Apply through the hirify.global careers portal; roles may close early due to high interest.
• Reasonable adjustments are available throughout recruitment, and eligible applicants with disabilities, long-term health conditions or neurodivergent conditions may receive a guaranteed interview through the Disability Confident Scheme.