Senior Anti-Fraud Investigator (Fintech)

Location: Office-based role in London or Milton Keynes, United Kingdom

Company

hirify.global is a European tech bank providing payment acceptance, banking, card issuing, financing, and fiscalisation services to businesses across 29 countries.

What you will do

• Lead investigations into merchant activity, card payments, suspicious transactions, disputes, operational incidents, and suspected fraud.
• Analyse transaction data, system logs, dashboards, and management information to identify fraud patterns, vulnerabilities, root causes, and control weaknesses.
• Maintain and improve anti-fraud monitoring, detection rules, alerts, risk indicators, dashboards, investigation KPIs, and mitigation strategies.
• Identify opportunities to automate repetitive investigations, evaluate AI-supported processes, and collaborate with Technology, Product, and Operations teams on investigation tools and bots.
• Produce evidence-based reports, risk assessments, recommendations, and escalation records while supporting audits, regulatory reviews, and card scheme compliance.
• Advise stakeholders on fraud risks, merchant vulnerabilities, preventative measures, and the adoption of AI investigation tools.

Requirements

• At least 3 years of relevant experience in fraud investigations, merchant acquiring, payments risk, or financial services operations.
• Experience in a merchant-acquiring business, payment services provider, electronic money institution, or card payments environment.
• Strong understanding of merchant acquiring, card payment flows, transaction processing, fraud typologies, suspicious activity, merchant behaviour, and payment-related incidents.
• Experience with CIFAS-related investigations or relevant fraud intelligence sources.
• Experience analysing management information, transaction data, investigation findings, dashboards, and reporting tools such as Power BI.
• Experience producing investigation reports, risk assessments, evidence-based recommendations, and rules-based fraud prevention or mitigation decisions.
• Strong analytical and investigative skills, including the ability to interpret large datasets and identify non-obvious patterns, trends, and emerging risks.
• Understanding of fraud detection methodologies, transaction monitoring, risk indicators, card scheme rules, disputes, and payment industry requirements.
• Ability to identify automation opportunities and translate investigation requirements into practical solutions with technical teams.
• Strong attention to detail, structured evidence-led working methods, independent ownership, organisation, commercial judgement, and stakeholder communication skills.
• Excellent English and a relevant degree in Finance, Economics, Business, Data Analytics, Computer Science, or a related discipline.

Culture & Benefits

• Office-based work from the London or Milton Keynes office.
• Individual and company performance bonus.
• Private medical insurance.
• 25 days of holiday, rising to 30 with service, plus bank holidays.
• Diverse, multicultural, and technology-focused working environment.
• Office gym available at the Milton Keynes office.