Technology Consulting Expert (AI)

Location: Virtual Office (Texas), United States; other listed locations include Indiana, South Carolina, Tennessee, Florida, Massachusetts, North Carolina, Kentucky, and Georgia.

Base compensation: $134,300.00–$236,100.00 per year, with possible commission or performance-based bonus opportunities.

Company

hirify.global provides AI-powered experience orchestration technology connecting people, systems, data, and AI for more than 8,000 organizations worldwide.

What you will do

• Advise C-suite executives, business leaders, and enterprise architects on AI-powered customer experience transformation.
• Lead discovery engagements, define AI transformation roadmaps, and establish value realization frameworks and governance models.
• Design scalable enterprise architectures spanning Agentic AI, virtual agents, AI copilots, workforce engagement, knowledge management, journey orchestration, data, analytics, and automation.
• Lead AI initiatives from concept through production deployment, adoption, optimization, and measurable business outcomes.
• Guide integrations with CRM, ERP, data lakes, data warehouses, knowledge platforms, enterprise applications, LLM providers, and workflow automation platforms.
• Coordinate cross-functional teams, establish AI Centers of Excellence, champion responsible AI, and represent hirify.global in strategic and industry initiatives.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Data Science, Business, Engineering, or a related discipline, or equivalent practical experience.
• 8+ years leading enterprise technology, customer experience, automation, AI, or digital transformation initiatives, including 3+ years designing and implementing enterprise-scale AI, analytics, automation, or cloud transformation programs.
• Success leading strategic engagements with Fortune 1000 organizations and executive stakeholders.
• Ability to operate independently in highly complex and ambiguous environments and deliver measurable business outcomes through technology transformation.
• Experience influencing organizational strategy, executive decision-making, and enterprise technology roadmaps.
• Deep expertise in Agentic AI, LLM orchestration, conversational AI, AI copilots, autonomous workflows, enterprise automation, RAG, knowledge management architectures, prompt engineering, AI evaluation, and model lifecycle management.
• Expert knowledge of AWS, Microsoft Azure, and Google Cloud Platform, with strong experience in REST APIs, event-driven architectures, microservices, integration platforms, enterprise data architectures, data pipelines, JSON, and AI service integration.
• Experience integrating OpenAI, Anthropic, Google, Amazon Bedrock, and Microsoft Azure AI services, plus knowledge of customer experience technologies, contact centers, workforce engagement, journey orchestration, governance, security, privacy, compliance, and responsible AI.
• Exceptional executive communication, strategic thinking, stakeholder engagement, C-suite influence, mentoring, and trusted-advisor relationship-building skills.

Nice to have

• Experience across Financial Services, Healthcare, Insurance, Retail, Telecommunications, Public Sector, or other enterprise industries.
• Recognized thought leadership in AI, customer experience, automation, digital transformation, or related domains.

Culture & Benefits

• Flexible schedules and work-from-home opportunities.
• Medical, dental, vision, telehealth, fertility, and adoption benefits.
• Open Time Off, 10 paid holidays, and a 401(k) matching program.
• Mentorship, learning programs, leadership development, and education support.
• Paid volunteer time, well-being resources, and regionally tailored programs.

Hiring process

• Application review by the Talent Acquisition team and hiring team.
• Potential Zoom interview with a Talent Acquisition Partner, followed by meetings with the hiring manager and interview team.
• Most candidates complete no more than five interviews before final follow-up.