Director, Design (AI/Observability)

Location: Hybrid role for candidates based in or near Austin, TX; work authorization in the United States is required.

Base salary: $205,380–$256,725 USD per year, plus variable compensation and benefits.

Company

hirify.global provides an AI-first hybrid observability platform that gives visibility and actionable intelligence across on-premises, cloud, and edge environments.

What you will do

• Build and scale a product-embedded design organization for complex observability workflows.
• Partner with Product and Engineering to integrate design into the product development lifecycle and deliver cohesive end-to-end experiences.
• Apply monitoring and observability domain knowledge, product architecture understanding, and customer workflows to UX decisions.
• Use modern tooling, including AI-assisted workflows, to accelerate design exploration.
• Establish customer-informed research practices and define data-driven methods for measuring and improving UX effectiveness.
• Manage designers and strengthen collaboration across Design, Product, and Engineering.

Requirements

• 10+ years of proven experience leading design for complex B2B or enterprise software.
• Strong technical foundation with the ability to understand complex systems and workflows.
• Experience influencing product direction through research and delivering impactful user experiences.
• Experience evolving teams and processes to meet growing product needs.
• Experience using data and metrics to evaluate and improve UX.
• Excellent communication and stakeholder management abilities, including direct customer engagement and design representation.
• Ability to balance long-term vision with near-term delivery and drive clarity in evolving environments.

Nice to have

• Experience in monitoring, observability, or similarly complex enterprise and data-heavy domains.
• Familiarity with AI-driven design tools and evolving workflows.

Culture & Benefits

• Culture centered on trust, customer obsession, agility, performance, recognition, and continuous improvement.
• Hybrid collaboration through hirify.global’s Austin Center of Energy.
• Comprehensive health, dental, and vision coverage; parental leave; Employee Assistance Program; wellness programs; 401(k) with company matching; and a Lifestyle Spending Account.
• Unlimited vacation policy.
• Equal opportunity workplace with reasonable accommodations available during hiring.
• Full-time permanent U.S. work authorization is required; new employer-sponsored work authorization is not available, while transferable existing authorization may be considered case by case.

Hiring process

• Applications are anticipated to close on January 18, 2027.
• Reasonable accommodation requests can be submitted through the accommodation request form.