Temp Credit Controller (Xero)

Location: Remote role associated with London, England, United Kingdom; benefits vary depending on location

Company

hirify.global is a hotel technology company helping independent hotels and hotel groups drive more direct bookings through travel technology.

What you will do

• Chase overdue invoices by phone and email, prioritising the oldest and largest balances.
• Manage dunning sequences and customer correspondence in Upflow, negotiate payment and maintain accurate collection records.
• Resolve invoice queries and disputes with Customer Success, Billing and Sales within SLAs, escalating payment plans and high-risk accounts.
• Reconcile customer accounts by matching receipts, invoices and credit notes across multiple entities and currencies.
• Reallocate unapplied cash, debits and credits, clear unreconciled items and receivables suspense balances.
• Cleanse customer master data, validate opening AR balances for finance-system migration and report collection and reconciliation progress.

Requirements

• At least 3 years of credit control experience, including proactive telephone and email collections, dispute resolution, dunning workflows and escalation of high-risk accounts.
• At least 2 years of recent hands-on Xero experience, including allocations, credit notes, customer reconciliations and AR reporting.
• Extensive account and bank reconciliation experience using Excel, Xero and other tools to match receipts to invoices, investigate variances and clear unapplied cash.
• Experience managing multi-currency accounts receivable ledgers across multiple entities.
• Strong Excel or Google Sheets skills, including lookups, pivots and reconciliations.
• Confident, firm and professional customer communication by phone and email.
• High attention to detail and a methodical approach to historic data clean-up.
• Available to start immediately and able to work independently with minimal supervision.

Culture & Benefits

• Temporary role in a fast-paced startup environment where individual contributions are valued.
• Remote working, with the option to work abroad for 4 weeks per year within a +/- 3 hour time zone.
• Paid vacation, enhanced maternity and paternity leave, childcare flexibility and sabbaticals from year three.
• Monthly health and wellbeing allowance, yearly learning allowance and Life Event leave.
• Make a Difference volunteering day and additional company benefits.