Senior Program Manager (Fintech)

Location: Madrid, Spain; hybrid with at least 3 days in the office. Travel to customer locations is required for executive governance, project kick-offs, and key delivery milestones.

Salary: €59,150–€97,175, potentially including sales incentive payments; bonus and equity may also apply.

Company

hirify.global is a global payments technology company serving consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

What you will do

• Lead complex, multi-country enterprise software programs and strategic customer engagements across multiple solutions, workstreams, and delivery teams.
• Own integrated program plans, delivery approaches, milestones, dependencies, priorities, resources, and capacity across concurrent workstreams.
• Direct end-to-end project delivery where required, from initiation and planning through design, build, testing, production readiness, go-live, and transition to support.
• Establish program governance through executive steering committees, decision papers, health reporting, RAID management, change control, and escalation.
• Manage customer and hirify.global leadership relationships, commercial and financial performance, budgets, forecasts, Statements of Work, invoicing, and delivery margin.
• Oversee hosted and on-premise delivery while managing risks, cross-functional dependencies, security, compliance, regulatory, testing, and production-readiness requirements.

Requirements

• Proven experience leading complex, customer-facing software or systems-integration programs and projects in enterprise technology environments across multiple workstreams, teams, or locations.
• Strong program and project management capability, including integrated planning, RAID and dependency management, critical-path oversight, scope and change control, delivery reporting, and recovery planning.
• Experience coordinating commercial, product, engineering, data science, implementation, support, supplier, and customer stakeholders across systems, interfaces, infrastructure, data, security, testing, and deployment.
• Commercial delivery experience with contracts and Statements of Work, scope change, budgets, forecasts, and commercial commitments.
• Strong customer and stakeholder leadership, including executive forums, expectation setting, influence without authority, negotiation, constructive challenge, and difficult delivery conversations.
• Ability to operate autonomously with sound judgement and bring structure, clarity, and direction to ambiguous or complex delivery situations.
• Sufficient technical understanding to translate technical issues into impacts on scope, schedule, cost, risk, quality, and customer outcomes.
• Experience delivering hosted and on-premise enterprise software under formal security, compliance, regulatory, governance, and change-management requirements.
• Working knowledge of PMI, PRINCE2, and Agile approaches, with the judgement to apply proportionate controls.
• Fluency in Spanish and English is required, along with the willingness and ability to travel to customer locations.

Culture & Benefits

• Customer-focused environment emphasizing ownership, clear communication, constructive challenge, and early escalation of concerns.
• Opportunity to coach Project Managers and improve PMO standards, tools, templates, and ways of working.
• Benefits may include medical, dental, vision, pension, life insurance, annual leave, and a wellness program.
• Bonus, equity, and potential sales incentive payments may be available depending on eligibility.
• hirify.global provides equal employment opportunity and offers accommodations for candidates with disabilities during the selection process.