Junior Risk Analyst - Italian Market

Location: Hybrid work model in Birkirkara, Malta; flexible rotating shifts, including weekends and public holidays.

Company

hirify.global is the interactive gaming unit of NOVOMATIC, developing and supplying online, mobile, land-based, social casino, bingo, and other iGaming solutions.

What you will do

• Perform KYC checks and verify customer documentation according to operational procedures.
• Analyse chargeback disputes and process player payouts.
• Conduct or assist with PEP, sanctions, adverse media, fraud, AML, and suspicious gaming activity investigations.
• Monitor flagged and high-risk accounts, take appropriate account actions, and escalate findings or concerns.
• Collaborate with other teams to manage player accounts while maintaining compliance and customer experience.
• Report pending items and contribute to improving internal procedures and processes.

Requirements

• Native Italian and fluent English, written and spoken.
• At least 1 year of experience in Customer Support, KYC, Fraud, or a similar analytical role within iGaming.
• Experience in KYC, Fraud, or Risk within banking, financial services, fintech, or another regulated industry is also relevant.
• Strong attention to detail, analytical skills, and problem-solving ability.
• Self-driven, reliable, adaptable, and comfortable with rotating shifts, weekends, and public holidays.
• Ability to work independently and collaboratively in a fast-paced environment with changing priorities.
• Willingness to learn, receive feedback, and develop professionally.

Nice to have

• Experience working with the Italian market.
• Basic understanding of Fraud, AML, KYC, or Responsible Gaming principles.
• Microsoft Office experience and knowledge of risk or monitoring tools.

Culture & Benefits

• Hybrid work model supporting flexibility and in-office collaboration.
• €1,500 annual personal development and training package.
• €300 wellness and home office allowance.
• Private health insurance including dental and eye care.
• Weekly office lunch, stocked kitchens, company events, team-building activities, and on-site parking.
• Mental health support covering up to six counseling sessions per year.