Head of Experience - Fraud Risk & AML (iGaming)

Location: Sliema, Malta; hybrid work

Company

hirify.global operates across the iGaming industry, with more than 2,000 employees across 19 offices worldwide.

What you will do

• Set and lead the multi-year insights strategy and roadmap for Fraud, Risk & AML Operations.
• Establish and govern a single source of truth for FRAM management information, KPIs, dashboards, data lineage, and quality assurance.
• Identify emerging fraud, risk, and AML trends across licensed markets and advise senior leadership on their business impact.
• Lead frameworks for measuring operational performance, customer friction, and control effectiveness.
• Provide analytical evidence and business cases for strategic and investment decisions, representing FRAM insights to Exco, the Risk Committee, and regulators.
• Partner with data and technology teams, secure roadmap investment, and build a high-performing specialist insights team.

Requirements

• Deep knowledge of fraud typologies, AML, financial crime risk, data governance, and management information frameworks.
• Strong hands-on capability with BI platforms, dashboarding, and data lineage tooling.
• Proven experience building or developing insight functions in a regulated or high-growth environment, ideally in gambling or financial services.
• Proven experience leading and developing a small, specialist team.
• Confidence presenting and defending data integrity and control-effectiveness judgements to senior leadership, committees, and regulators.
• English is the company working language; applications must include a CV in English.

Nice to have

• Recognised financial crime or AML qualification, such as ICA.
• Experience applying advanced analytics or machine learning to fraud and risk detection.

Culture & Benefits

• Hybrid work policy.
• Four weeks of workation, subject to terms and conditions.
• Well-being allowance, private health insurance, retailer, gym, bar, and restaurant discounts.
• Employee assistance program providing help and guidance during challenging moments.
• Fast-paced and agile environment focused on innovation and evidence-based decision-making.