Data Center Operations Manager

Location: On-site in Madrid, Spain

Company

hirify.global is building a full-stack AI cloud spanning data centers, hardware, and a cloud platform for AI teams. The company is headquartered in Helsinki and operates globally with offices in London and San Francisco.

What you will do

• Lead, support, coach, and develop a shift-based team of Data Center Technicians.
• Organize shift coverage, workload, priorities, handovers, and daily site operations.
• Own the hardware lifecycle, including receiving, inventory, deployment, break/fix, replacement, relocation, RMAs, and decommissioning.
• Coordinate rack-and-stack, component replacement, copper and fibre cabling, link-level troubleshooting, cluster deployments, capacity expansions, hardware refreshes, and other on-site projects.
• Lead responses to hardware and connectivity incidents, maintain documentation and escalation paths, and assess facility events affecting infrastructure.
• Build operating procedures and safety practices, maintain operational records, recruit and performance-manage technicians, and participate in the on-call rotation.

Requirements

• Hands-on experience in data-center operations or a comparable critical-infrastructure environment.
• Experience leading shift-based technical teams with strong knowledge of server hardware, rack-and-stack, component replacement, and structured cabling.
• Working knowledge of copper and fibre installation, optics, and link-level troubleshooting.
• Experience managing hardware deployments, incidents, inventory, and operational priorities.
• Strong operational judgment, including knowing when to stop work, document situations, and escalate.
• Ability to operate in an ambiguous, fast-evolving environment and establish clear processes across a broad scope of work.
• Strong people-management skills, including coaching, performance management, recruitment, and team development.
• Professional fluency in English is required for internal work and daily communication with colleagues in Finland.

Nice to have

• Experience with high-density GPU infrastructure or enterprise GPU platforms based on NVIDIA Ampere, Hopper, or Blackwell generations.
• Experience with liquid cooling, including direct-to-chip liquid cooling loops.
• Experience leading cluster deployments, data-hall expansions, or large hardware refresh projects.
• Experience establishing a new site, building a technician team, or creating operational procedures from the ground up.
• Experience across large structured organizations and fast-growing or less-defined environments.
• Familiarity with colocation service agreements, provider escalation procedures, and operational performance reviews.

Culture & Benefits

• Full-time, permanent employment.
• On-site work in Madrid with cash and equity compensation and local benefits.
• Work in a global AI infrastructure environment with colleagues and partners across more than 40 nationalities.
• Participation in an on-call rotation, including leadership during urgent incidents outside normal working hours when required.

Hiring process

• Apply through the Careers page; applications sent by email are not accepted.
• There is no artificial application deadline; hiring proceeds once a suitable candidate is found.