AI Engineer - Agentic Systems & LLMs

Location: Hybrid role based at the hirify.global Tech Hub in Alicante, Spain, with two fully remote weeks per year.

Company

hirify.global develops security and customer-interaction technology, including an international IoT platform and AI-powered contact center solutions.

What you will do

• Design, build, and operate AI agents and multi-agent conversational solutions for voice and digital channels from prototype through production.
• Develop agentic workflows and RAG solutions integrating LLMs with business systems, internal platforms, and cloud services.
• Optimize real-time conversational experiences for latency, reliability, accuracy, error recovery, and seamless human handover.
• Define and monitor AI quality and performance across multilingual, multi-country environments.
• Collaborate with technical, business, and international teams within the IT Telephony function.

Requirements

• 3+ years of software development experience with Python, including at least 1 year building AI/ML or LLM-based applications.
• Experience building AI agents and agentic workflows, using LangGraph, CrewAI, Strands Agents, LangChain, or equivalent frameworks.
• Hands-on knowledge of RAG pipelines, embeddings, vector databases, retrieval techniques, and LLM-based application patterns.
• Experience with conversational AI, chatbots, or voice solutions, preferably deployed in production.
• Experience with AWS and serverless architectures, plus Git and CI/CD practices.
• Fluent technical English and Spanish, written and spoken.
• Strong analytical, problem-solving, customer-centric, ownership, autonomous-working, collaborative, and continuous-learning mindset.

Culture & Benefits

• Hybrid work model with time split between home and the Alicante offices.
• Two fully remote weeks per year and shortened Fridays until 15:00.
• Collaborative team environment with Scrum practices, clear ownership, and international impact.
• Tech Learning and Tech Career Plans.
• Lunch and coffee included at the offices.
• 23 days of paid time off plus an additional bank of extra hours.