Business Analyst Senior (AI)

Location: In-office in Cleveland, OH; Pittsburgh, PA; Birmingham, AL; Downers Grove, IL; or Dallas, TX.

Base salary: $0.00–$0.00, plus incentive eligibility.

Company

hirify.global is a financial services corporation focused on delivering customer solutions while managing enterprise risk.

What you will do

• Research, design, test, implement, maintain, and improve technology solutions supporting Learning & Talent Development programs and processes.
• Gather, analyze, and translate business and end-user needs into requirements, solution designs, process models, and gap analyses.
• Act as a liaison between internal stakeholders and technology teams throughout application maintenance, enhancements, integrations, and new solution delivery.
• Investigate complex problems, identify root causes, troubleshoot issues, and develop practical solutions.
• Research emerging technologies, including AI and automation, and evaluate opportunities to improve workflows, user experiences, and operational efficiency.
• Support technology testing, implementation, reporting, documentation, project coordination, and continuous improvement.

Requirements

• University or college degree, typically a bachelor’s degree, with 2+ years of relevant professional experience; an equivalent combination of education, certifications, and experience may be considered.
• Broad technology knowledge, including business applications, enterprise technology, or technology-enabled processes.
• Experience gathering and translating business needs into technology requirements and potential solutions.
• Strong analytical, research, critical-thinking, problem-solving, communication, and interpersonal skills.
• Ability to communicate with technical and non-technical partners, work independently, collaborate across teams, and manage ambiguity and changing priorities.
• Practical understanding of business applications, automation, emerging technologies, their capabilities, limitations, and risks.
• Ability to learn and use new software and technologies, critically evaluate AI-generated results, validate accuracy, recognize limitations, and determine when human review is required.
• Knowledge of responsible technology practices, including data security, privacy, and appropriate handling of sensitive organizational and employee information.
• Ability to apply customer focus and manage risks in accordance with hirify.global’s Enterprise Risk Management Framework.

Nice to have

• Enterprise business applications or Human Capital Management systems; Workday experience is preferred but not required.
• Microsoft SharePoint, Power Platform, Excel, and OneNote.
• Business process analysis, process improvement, testing, quality assurance, implementation, and troubleshooting.
• Project management practices, including planning, organizing, coordinating, and monitoring work.
• Data analytics, business intelligence, system administration, configuration, security, or user access management.
• Experience applying automation, AI, emerging technologies, or other technology-enabled solutions to business processes.
• Experience evaluating new features and capabilities within enterprise technology platforms.

Culture & Benefits

• In-office role with a supportive, inclusive workplace culture.
• Full-time benefits may include medical, dental, vision, life and disability coverage, HSA, 401(k) matching, pension, stock purchase plans, and dependent-care support.
• Educational assistance, wellness programs, financial incentives, and family-related reimbursement programs are available depending on eligibility.
• Paid time off may include parental leave, up to 11 holidays, 9 occasional absence days, and 15–25 vacation days depending on career level and service.
• Visa sponsorship and STEM OPT participation are not available for this position.

Hiring process

• Accommodation requests for the application process must include “accommodation request” in the email subject and the applicant’s name, job ID, and preferred contact method.
• The opening is generally expected to remain posted for two business days from 05.11.2026, subject to business discretion.